Who can use this feature?
|🌍 Global Users||👑 Team Admins|
Broadcasts are created by Global Users or Team Admins and are generally sent from the Our People Console.
Broadcasts can be sent straight away, or scheduled to be sent at a later date and time. To create a Broadcast:
👉🏽 STEP 1: From the navigation menu, select Broadcasts. If you've just logged in, it is likely you're already on this screen.
👉🏽 STEP 2: Click the Create Broadcast button.
The Create Broadcast Screen will load. There are three tabs that make up this screen. The Build tab is the very first step.
👉🏽 STEP 3: Drag a card up into the dotted line area of the screen.
Dependant on the type of communication, the Team Admin or Global User has a number of Broadcasts cards at the bottom of the screen. There are a number of different types and further documentation on each can be viewed at the below links:
- Open Shift
- Share Text
- Confirm Receipt
- Single Choice Question
- Multiple Choice Question
- Test Knowledge
- Open Question
- Staff Rating
👉🏽 STEP 4: Type your Broadcast content.
In the above example, the Team Admin dragged in a Share Text card. This is limited to 350 characters, so as the message is typed, the number will count down automatically.
Over to the top right of the card is "Help" which links to help documentation relevant to that specific card. The "X" will remove the Card from the Build.
👉🏽 STEP 5: With most Card types, it is possible to drag multiple Cards into the build if required. Add more Cards as desired by dragging them into the dotted line area.
All cards can be added as a single broadcast but multiple broadcast cards, sent together, will automatically create a "Broadcast Summary" card (pictured above). This is the very first thing the Team Member will see when they receive the Broadcast and will need to be completed before progressing to the next screen.
👉🏽 STEP 6: When all content has been added to the Build, click the Continue button. Progress to Step Two: Recepients.